OUR TEAM

The Behind the Boots Culture

Behind the Boots is built on a team of dedicated professionals who share a genuine passion for supporting Trade businesses across all over Australia. We believe great admin work isn’t just about systems and processes. It’s about care, consistency, and a strong commitment to helping our clients thrive.

Our culture is shaped by a shared work ethic, attention to detail, and an understanding of the day-to-day demands faced by tradies. We work collaboratively to provide clear communication, reliable support, and practical solutions that help our clients stay organised, responsive, and focused on their core work.

By partnering with Behind the Boots, our clients gain more than admin support, they gain a trusted extension of their business, dedicated to supporting them with a professional service and a genuine desire to see them succeed.

In March 2026, we brought Earl and Del to Australia for a whirlwind 12 week visit.  (Just as a side note – Earl and Del are a married couple that both work for Behind the Boots!)  It was a great opportunity to see the context of where and how our clients work, and to build on the great connection we have as a team.  During their visit, we spent a lot of time in Jindabyne (my home town), and they fell in love with the Snowy Mountains.  Some of the highlights of their trip: Bunnings Sausage sizzle (compulsory introduction to Australia), E-biking to the top of Mount Kozciuszko, seeing snow, the Manly ferry, seeing Sydney Opera House, and a picnic at Observatory hill gazing at the Sydney Harbour Bridge.  Their farm stay allowed them to take care of horses, sheep, chickens, and a pig, while being amazed at the Australian wildlife with Kangaroos hopping past frequently.  Check out the amazing photos from their time in Australia here LINK here.

Some of our Sydney clients spent some time with Earl and Del … Andreas from Leaking Showers Sealed, and Brad from Fallon Plumbing Maintenance.  Being a remote team makes it a really exciting time when we meet with our clients in person.

Our Team culture is about everyone THRIVING, and supporting each other to achieve our dreams and goals.  

Earl and Del dreamt of coming to Australia, so we made it happen.  

Our clients dream of having a successful business, we help them make it happen.  

I dream of growing Behind the Boots so that I can help hundreds more Australian Trade Businesses succeed and thrive.  

Kerin Jarvis

Founder of Behind the Boots
I’m the founder of Behind the Boots, and I’m passionate about helping tradies build stronger, more organised and more profitable businesses.  I want them to THRIVE!

I’ve seen first-hand what goes on behind the scenes of a growing trade business — the systems, staffing, cash flow, customers, compliance and the never-ending admin that can quickly become overwhelming. I love helping business owners get on top of that, build stronger teams and create better systems so they have more time to focus on the work they enjoy, and the life they’re working so hard to build.

I have more than 28 years’ experience across administration, human resources, Work Health & Safety, payroll, leadership and business management, with much of my career spent in and around the construction industry. That experience has given me a really practical understanding of what business owners need, and I’m a big believer in keeping things simple, useful and achievable.

In 2020, I launched Behind the Boots to give tradies access to the practical business support they often need but don’t always have the time, systems or team to manage themselves.

Outside of my business, I’m also very involved in my local community. I’m the Treasurer of the Jindabyne Chamber of Commerce and enjoy helping bring local businesses together through networking events, and community initiatives. I love creating opportunities for people to connect, support each other and grow stronger businesses and communities.

For me, the goal is pretty simple — I want to help GOOD PEOPLE doing GOOD WORK build businesses that are easier to run, more profitable and give them freedom to enjoy life outside of work.

Del Paras

Admin Assistant
Del has been on the Behind the Boots team since 2024!  Her main strength is marketing, which means she achieves amazing results for our clients with Social Media – bringing creativity, consistency, and attention to detail in every post.  It doesn’t stop there, Del also works on Linkedin, Email campaigns, website content, ad creation, and marketing plan development.  In her previous role with another Australian company, she learned how to build training platforms and honed her design skills.  We don’t know what we would do without Del and her ability to create unique, attractive and engaging content for everyone we work with!  It’s not just that she has a Bachelor in English and International studies, she also has a strong passion for the work that we do, and everyone loves working with her.

Earl Paras

Technical & Systems Support
Earl has been supporting Behind the Boots clients since early 2022!  With a background in engineering and technical roles, he has dedicated himself to building systems and processes for our tradies.  Earl loves developing custom-built forms and templates within ServiceM8, setting up and cleaning up Gmail and Google Drive structures, and implementing all sorts of automations that save time.  On top of all these skills, his superpower is building gorgeous WordPress websites and producing promotional videos.  Anyone who works with Earl gets to see his Can-do attitude and his ability to find innovative ways to use technology to improve efficiency and outcomes for every project.  If you give Earl a challenge, he will give you a solution!

Jonna Maglahus

Admin Assistant
Jonna joined Behind the Boots in 2026 and has been working with our clients as a VA. Jonna’s Behind the Boots claim to fame is reducing a clients Email inbox from 43,000 unread emails down to 180 emails in the inbox ready for action. She has since maintained it so that it stays well managed and never gets out of hand again! Jonna’s background is in Customer Service, supervising a team and managing guests at a well known port in the Philipines.

Could this be you?

Email us if you are interested in working for Behind the Boots
We are always looking for enthusiastic and skilled staff to join our team.

Kerin Jarvis

Founder of Behind the Boots
I’m the founder of Behind the Boots, and I’m passionate about helping tradies build stronger, more organised and more profitable businesses.  I want them to THRIVE!

I’ve seen first-hand what goes on behind the scenes of a growing trade business — the systems, staffing, cash flow, customers, compliance and the never-ending admin that can quickly become overwhelming. I love helping business owners get on top of that, build stronger teams and create better systems so they have more time to focus on the work they enjoy, and the life they’re working so hard to build.

I have more than 28 years’ experience across administration, human resources, Work Health & Safety, payroll, leadership and business management, with much of my career spent in and around the construction industry. That experience has given me a really practical understanding of what business owners need, and I’m a big believer in keeping things simple, useful and achievable.

In 2020, I launched Behind the Boots to give tradies access to the practical business support they often need but don’t always have the time, systems or team to manage themselves.

Outside of my business, I’m also very involved in my local community. I’m the Treasurer of the Jindabyne Chamber of Commerce and enjoy helping bring local businesses together through networking events, and community initiatives. I love creating opportunities for people to connect, support each other and grow stronger businesses and communities.

For me, the goal is pretty simple — I want to help GOOD PEOPLE doing GOOD WORK build businesses that are easier to run, more profitable and give them freedom to enjoy life outside of work.

Del Paras

Admin Assistant
Del has been on the Behind the Boots team since 2024!  Her main strength is marketing, which means she achieves amazing results for our clients with Social Media – bringing creativity, consistency, and attention to detail in every post.  It doesn’t stop there, Del also works on Linkedin, Email campaigns, website content, ad creation, and marketing plan development.  In her previous role with another Australian company, she learned how to build training platforms and honed her design skills.  We don’t know what we would do without Del and her ability to create unique, attractive and engaging content for everyone we work with!  It’s not just that she has a Bachelor in English and International studies, she also has a strong passion for the work that we do, and everyone loves working with her.

Earl Paras

Technical & Systems Support
Earl has been supporting Behind the Boots clients since early 2022!  With a background in engineering and technical roles, he has dedicated himself to building systems and processes for our tradies.  Earl loves developing custom-built forms and templates within ServiceM8, setting up and cleaning up Gmail and Google Drive structures, and implementing all sorts of automations that save time.  On top of all these skills, his superpower is building gorgeous WordPress websites and producing promotional videos.  Anyone who works with Earl gets to see his Can-do attitude and his ability to find innovative ways to use technology to improve efficiency and outcomes for every project.  If you give Earl a challenge, he will give you a solution!

Jonna Maglahus

Admin Assistant
Jonna joined Behind the Boots in 2026 and has been working with our clients as a VA. Jonna’s Behind the Boots claim to fame is reducing a clients Email inbox from 43,000 unread emails down to 180 emails in the inbox ready for action. She has since maintained it so that it stays well managed and never gets out of hand again! Jonna’s background is in Customer Service, supervising a team and managing guests at a well known port in the Philipines.

Could this be you?

Email us if you are interested in working for Behind the Boots. We are always looking for enthusiastic and skilled staff to join our team.

Contact Us

“Together, lets take your business to greater success!“

Kerin Jarvis, Founder/CEO of Behind the Boots

Contact Us

“Together, lets take your business to greater success!“